ServiceM8 is job management software. It takes a booking, schedules the work, runs the day on site and sends the invoice, and it does that thoroughly. Its front door is an online booking form. Most Irish enquiries arrive long before that, on WhatsApp at nine at night or in an Instagram DM. inflow is a lead inbox. Every message lands in one feed, a reply is drafted in your own words, and the quote goes out in the same thread.
inflowLServiceM8 does not charge per user, and paid plans carry unlimited users. That is better than the per-seat model most of this market uses. What the cost tracks instead is how many jobs you run. On the UK pricing page the ladder is £25 a month for 50 jobs, £59 for 150, £119 for 500 and £269 for 1,500 or more, with 15p a job above the top plan. A good month moves you up a rung.
The enquiry route ServiceM8 advertises is an online booking form, hosted free and linked from your website or your social profiles. Complete the form and the job is created and scheduled. That is tidy for a customer who is ready to book. The person who sends a photo of a leaking cylinder at 21:40 and asks what you would charge is not filling in a form.
ServiceM8's feature pages cover job management, scheduling, quoting and invoicing, payments, forms, asset management, online booking, accounting sync and a phone add-on. They do not advertise WhatsApp, Instagram, Messenger, a shared message inbox or drafted replies. For most Irish trade businesses, WhatsApp is where the leads are.
WhatsApp, Instagram, Messenger, email and your website form arrive in the same feed, newest first, and the Unanswered tab shows what still needs a reply. Five apps checked at night becomes one.
inflowLinflow drafts the reply from how you have answered before. You read it, change what you want and tap send. Nothing leaves without you.
Build the quote from what the customer told you and send it back into the same chat. No new app for them to open, no attachment to find.
Every reply is drafted from your own past messages and waits for your tap. Nothing goes out unless you send it.
Read it, edit it if you like, send it. Nothing goes out without you.
| Feature | ServiceM8Checked 2026-09-10 | inflow |
|---|---|---|
| Built for | Running the job: booking, scheduling, on-site work, invoicing | Winning the job: enquiries, replies, quotes |
| Lead capture | An online booking form hosted by ServiceM8, linked from your site or social profiles | WhatsApp, Instagram, Messenger, email and website form in one inbox |
| Replies | Does not advertise a shared message inbox or drafted replies | Drafted in your voice, sent with your tap |
| Quoting | Quoting and invoicing on site, with card payments | Quote built from the chat, sent in the same thread |
| Scheduling and job cards | Yes, in depth, with staff on a map | No. inflow is not job management |
| Accounting sync | Xero, QuickBooks Online and MYOB | No |
| Pricing | Unlimited users, metered by jobs a month: £25, £59, £119 and £269 on the UK site | One monthly price, everything included. Announced at launch; the waitlist hears first |
| Trial | 14 days free | First access through the waitlist |
Every enquiry becomes a card. New, quoted, booked: the whole week on one screen, so nothing goes quiet because nobody had time to chase it.
Every channel in one place, newest first.
Your words, written for you, waiting on your tap.
Priced from the thread, sent back into it.
New, quoted, booked, and what that is worth.
The Quoted tab shows who has a price and who is still waiting.
WhatsApp, Meta and Google routes, one tap to disconnect.
Drafts wait for your tap. Nothing goes out unless you send it.
For owners answering from the van, not a back office.
If your bottleneck is the day rather than the enquiry, ServiceM8 is built for you and inflow is not trying to be. It has job cards, dispatch, staff on a map, on-site quoting and invoicing, card payments, electronic forms and sync to Xero, QuickBooks Online and MYOB. inflow has none of that. Plenty of businesses would sensibly run both: ServiceM8 for the job, inflow for the enquiry that turns into one.
You answer your own messages, mostly from the van. Your leads arrive on WhatsApp and Instagram as often as through the website. You have lost work to a slower answer, quotes go quiet because nobody has time to chase them, and your phone is the pipeline. That is the business inflow is built for.
Get early accessOnly for the front end. inflow has no job cards, no dispatch, no invoicing and no accounting sync. What it replaces is the scramble before the job exists: the enquiries, the replies and the quote.
Neither. One monthly price with everything in it, cancel anytime. The number is announced at launch and everyone on the waitlist hears it first.
Yes. They sit at different ends of the same week. inflow catches the enquiry and gets the quote out; ServiceM8 runs the job once the customer says go.
No. Drafts wait for your tap, and nothing goes out unless you send it.
inflow is the lead inbox for Irish trade businesses. First access goes to the waitlist, in order.
Get early access